Your privacy matters to 55bme. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the 55bme Platform — and what rights you have under Philippine law. Please read this carefully alongside our Terms & Conditions.
These highlights summarize our core data protection commitments. They do not replace the full Privacy Policy — please read all sections carefully for the complete picture.
55bme processes personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the implementing rules issued by the National Privacy Commission (NPC).
All data exchanged between your device and 55bme's servers is protected by SSL/TLS encryption — the same standard used by Philippine banks. Sensitive data is never transmitted in plain text.
55bme does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used only for the purposes described in this Privacy Policy.
As a data subject under RA 10173, you have the right to access, correct, erase, object to, and port your personal data. 55bme provides clear processes to exercise each of these rights.
Certain data disclosures are required by law — including disclosures to PAGCOR and the Anti-Money Laundering Council (AMLC). These are legal obligations, not choices, and are clearly described in Section 6.
55bme retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Data is deleted or anonymized after retention periods expire.
This Privacy Policy ("Policy") describes how 55bme ("55bme", "we", "us", or "our") collects, uses, processes, stores, discloses, and protects the personal information of individuals ("you", "your", or "Data Subject") who access or use the 55bme online gaming platform at https://55bme.club (the "Platform").
This Policy applies to all personal data 55bme processes in connection with the Platform — whether collected when you browse the website as a guest, register an account, make a deposit, place a wager, contact our support team, participate in a promotion, or exercise any other function the Platform provides.
55bme is committed to responsible data stewardship. We process personal data in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. We also comply with personal data obligations prescribed under PAGCOR's regulatory framework and the Anti-Money Laundering Act (AMLA) of the Philippines.
By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any provision of this Policy, you must not use the Platform.
Relationship with Terms & Conditions: This Privacy Policy forms part of the 55bme Terms & Conditions. Capitalized terms not defined in this Policy carry the meanings assigned to them in the Terms & Conditions. In the event of conflict between this Policy and the Terms, the Terms shall prevail except where this Policy sets out more specific data protection obligations.
For the purposes of the Data Privacy Act of 2012, 55bme is the Personal Information Controller (PIC) with respect to personal data collected through the Platform. As PIC, 55bme determines the purposes and means of processing personal data and is responsible for the lawful, fair, and transparent processing of your information.
55bme operates the Platform in the Philippines under the PAGCOR regulatory framework. All data processing activities involving Philippine residents are subject to Philippine data privacy law, regardless of where 55bme's technical infrastructure is located.
Questions or requests regarding this Policy or your personal data may be directed to the 55bme Data Protection Officer (DPO) whose contact details are provided in Section 15 of this Policy.
55bme collects personal data through multiple channels and in multiple forms. The categories of personal data we collect are described below.
When you create a 55bme account, we collect: your legal full name, date of birth, gender, residential address (including city, province, and postal code), email address, and mobile phone number. This information is mandatory — without it, we cannot create or maintain your account.
As required under PAGCOR regulations and the AMLA, 55bme collects identity verification documents as part of the Know Your Customer (KYC) process. These include: government-issued photo identification (such as a Philippine passport, driver's license, PhilSys National ID, SSS ID, UMID, PRC ID, or Voter's ID), proof of residential address (such as a utility bill or bank statement), and proof of payment method ownership. Copies of these documents are stored securely for compliance purposes.
We collect data related to your financial transactions on the Platform, including: deposit amounts, withdrawal requests, payment method details (GCash registered mobile number, bank account details, cryptocurrency wallet addresses), transaction timestamps, and transaction reference numbers. For credit or debit card payments, we store only tokenized card data — full card numbers are never stored on 55bme's systems.
55bme collects detailed records of your gaming activity on the Platform, including: games played, bet amounts and types, game outcomes, session start and end times, bonuses claimed, VIP points accumulated, and balance movements. This data is used for regulatory reporting, dispute resolution, responsible gaming monitoring, and improvement of the gaming experience.
When you access the Platform, our systems automatically collect certain technical data, including: IP address, device type and model, operating system and version, browser type and version, screen resolution, referring URL, pages visited within the Platform, and session duration. This data is collected via server logs, cookies, and similar technologies as described in Section 7.
When you contact 55bme's customer support team via live chat, email, or any other channel, we retain records of those communications — including your messages, our responses, any files or screenshots shared, and the date and time of each interaction. This data is used for support quality assurance, dispute resolution, and fraud prevention.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Account Data | Name, email, mobile, date of birth, address | Yes |
| KYC Documents | Government ID, proof of address | Yes (before first withdrawal) |
| Financial Data | GCash number, bank details, transaction records | Yes (for transactions) |
| Gaming Activity | Bets placed, games played, session history | Automatic |
| Technical Data | IP address, device info, browser type | Automatic |
| Communications | Live chat transcripts, support emails | When you contact us |
55bme uses your personal data for the following purposes. We process only the data necessary for each specific purpose in accordance with the principle of data minimization under the Data Privacy Act.
Under the Data Privacy Act of 2012, 55bme processes your personal data on the basis of one or more of the following lawful grounds:
Processing of Sensitive Personal Information: Certain identity documents submitted during KYC (such as government-issued IDs) may qualify as sensitive personal information under the Data Privacy Act. 55bme processes such information solely for the purposes of identity verification and regulatory compliance, with appropriate security measures applied, and in accordance with the NPC's guidelines on processing sensitive personal information.
55bme does not sell, rent, or trade your personal data to third parties. We may disclose your personal data to the following categories of recipients, strictly for the purposes described:
55bme is legally obligated to share certain data with Philippine regulatory authorities. These disclosures include, but are not limited to: transaction reports required by PAGCOR under its licensing framework; suspicious transaction reports (STRs) and covered transaction reports (CTRs) filed with the Anti-Money Laundering Council (AMLC) as required under the AMLA; and information provided to the National Privacy Commission in response to complaints or investigations.
55bme works with licensed third-party game providers (such as JILI, PG Soft, Pragmatic Play, Evolution, and similar studios) whose software powers the games on the Platform. These providers may receive limited player data — such as a player identifier and session data — for the purpose of delivering game content, resolving game disputes, and complying with their own licensing obligations. All third-party suppliers engaged by 55bme are bound by data processing agreements that require them to process data only for specified purposes and with appropriate security measures.
To process deposits and withdrawals, 55bme shares relevant transaction data with payment service providers including GCash (GXI / GCash by Mynt), Maya (PayMaya Philippines), InstaPay, and banking partners. These providers receive only the data necessary to process the specific financial transaction. 55bme does not share your full gaming history or account credentials with payment processors.
55bme uses third-party infrastructure services — including cloud hosting, content delivery networks (CDNs), cybersecurity services, and customer support platforms — to operate the Platform. These providers act as Personal Information Processors (PIPs) under the Data Privacy Act and are contractually required to process data only on 55bme's instructions and to maintain appropriate security standards.
55bme may share personal data with its legal counsel, auditors, or other professional advisors where necessary for the exercise or defense of legal rights, the conduct of financial audits, or obtaining professional advice — subject to applicable professional privilege obligations.
Law Enforcement: 55bme may be required by applicable Philippine law or by valid court order to disclose personal data to law enforcement agencies, government investigators, or judicial authorities. In such cases, 55bme will disclose only the minimum information required by law and, where legally permitted, will notify the affected Data Subject of the disclosure request.
The 55bme Platform uses cookies and similar tracking technologies to provide a functional, secure, and personalized user experience. A cookie is a small text file placed on your device by your web browser when you access the Platform.
You may control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, and delete cookies. Please note that blocking essential cookies will prevent you from logging in to or using the Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation. On mobile devices, cookie preferences can typically be managed through the browser settings menu in Chrome for Android or Safari for iOS.
No Third-Party Advertising Trackers: 55bme does not embed third-party advertising trackers, remarketing pixels, or social media tracking scripts from external platforms on the 55bme website. The analytics tools we use are configured to anonymize IP addresses and are not used to build advertising profiles or to share your behavioral data with advertising networks.
55bme implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 55bme takes all reasonable steps to protect your personal data, no online system is completely immune to security risks. You are also responsible for maintaining the security of your 55bme account credentials as described in the Terms & Conditions. 55bme strongly recommends enabling two-factor authentication (2FA) on your account for an additional layer of protection.
55bme retains personal data for the period necessary to fulfill the purposes for which it was collected, subject to the following minimum retention requirements:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Legal obligation; PAGCOR compliance |
| KYC Documents | Duration of account + 5 years after closure | AMLA compliance; regulatory audit |
| Financial Transaction Records | 5 years from transaction date | AMLA; tax and financial audit requirements |
| Gaming Activity Data | 3 years from session date | Dispute resolution; responsible gaming review |
| Support Communications | 3 years from last interaction | Dispute resolution; quality assurance |
| Technical & Log Data | 12 months from collection | Security monitoring; fraud prevention |
| Marketing Consent Records | Duration of consent + 2 years | Evidence of lawful processing |
Upon expiry of the applicable retention period, personal data will be securely deleted, destroyed, or anonymized (where deletion is not technically feasible) in accordance with 55bme's data disposal procedures. Data that is the subject of an ongoing legal dispute, regulatory investigation, or court order will be retained beyond standard retention periods until the matter is fully resolved.
As a Data Subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data processed by 55bme. These rights may be exercised by contacting the 55bme DPO as described in Section 15.
Request a copy of the personal data 55bme holds about you and information about how it is processed.
Request correction of any inaccurate, incomplete, or outdated personal data in your account.
Request deletion of personal data that is no longer necessary for its original purpose, subject to legal retention obligations.
Object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Receive a structured, machine-readable copy of personal data you provided to 55bme, in a commonly used format.
Request that 55bme limits the processing of your personal data in certain circumstances while a dispute is resolved.
Withdraw consent for consent-based processing (e.g., marketing) at any time without affecting prior lawful processing.
File a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
55bme will respond to verifiable Data Subject rights requests within 15 business days of receipt. We may need to verify your identity before processing any request to protect the security of other players' data. Where a request cannot be fulfilled within 15 business days due to complexity or volume, 55bme will notify you of the extended timeline within the initial 15-day period.
Limitations on Rights: Certain rights — particularly the right to erasure and the right to object — may be limited where 55bme is required by law to retain your data (for example, for AMLA or PAGCOR compliance purposes). In such cases, 55bme will explain the limitation applicable to your specific request.
The 55bme Platform is strictly for adults aged 21 years and above, in compliance with PAGCOR's minimum age requirements for casino-style gaming in the Philippines. 55bme does not knowingly collect personal data from individuals under 21 years of age.
If 55bme discovers or is notified that an account has been created by or for an individual under the age of 21, the account will be immediately closed, all personal data associated with the account will be deleted in accordance with applicable legal retention obligations, and any balances will be handled per PAGCOR's guidelines on underage account funds. If you believe a minor has registered on the Platform, please contact the 55bme DPO immediately via the contact details in Section 15.
The 55bme Platform's technical infrastructure may involve the processing of personal data outside the Republic of the Philippines — for example, through cloud servers, game provider studios, and CDN services operated internationally. Where such cross-border transfers of personal data occur, 55bme ensures that:
Third-party game providers who receive limited player session data (see Section 6.2) are typically located in jurisdictions with established gaming regulatory frameworks that include data protection requirements as part of their licensing conditions.
The 55bme Platform does not embed external links to third-party websites for general navigation purposes. In the event that any Platform content references or links to an external resource for informational purposes, please be aware that 55bme has no control over the data practices of those third-party websites. This Privacy Policy applies solely to data processed by 55bme in connection with the Platform. 55bme is not responsible for the privacy practices or content of any third-party websites, including PAGCOR's official website or payment provider portals accessed outside the 55bme Platform environment.
55bme reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or Platform functionality. When material changes are made, 55bme will publish the updated Policy on this page with a revised effective date. For significant changes affecting your rights or our processing purposes, 55bme will provide notice to registered players via email or in-platform notification at least 7 days before the changes take effect, where feasible.
Your continued use of the Platform after the effective date of an updated Policy constitutes your acknowledgment of and agreement to the revised terms. We encourage you to review this Policy periodically. If you have any concerns about an amendment, please contact the 55bme DPO before the effective date.
If you have any questions, requests, or complaints regarding this Privacy Policy or the processing of your personal data by 55bme, you may contact the 55bme Data Protection Officer (DPO) through the following channels:
If you are not satisfied with 55bme's response to your data privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines through NPC's official channels.
Effective Date: This Privacy Policy is effective from 1 January 2026. It supersedes all prior versions of the 55bme Privacy Policy. By using the Platform on or after this date, you confirm your agreement to this Policy as currently published.
55bme is built on fair play, fast payouts, and genuine respect for your privacy. With your data protected under Philippine law and PAGCOR oversight, you can focus on what matters — the games. Explore 500+ slots, live casino tables, bingo rooms, and jackpot games. For verified players aged 21 and above.